Frequently Asked Questions

How long does shipping take?

Orders are processed within 1-4 business days. Estimated delivery time is 10-15 business days. For more details, please visit our Shipping & Handling page.

Is Zemara Jewelry hypoallergenic?

Yes! All our jewelry is made with hypoallergenic materials, making it safe for sensitive skin.

Is the jewelry waterproof?

Our INTENSITY collection features triple-layered 18K gold plating on stainless steel, tested to withstand saltwater and intense sunlight. It is designed for everyday wear in any environment.

What is your return policy?

Please contact us at our Contact Us page for any return or exchange inquiries and we will be happy to assist you.

How do I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment at any time via our tracking page.